You can take a look at Issue Collectors:
Or may be you can try the rest API for reporting problems:
There is a Jira Connect plugin that works in Cloud and Server:
It will let you create anonymous tickets but at the same time you can send information like email address so you can come back to the user later on
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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