Jira Issue Collector not getting browser info from IE9?

Dave Drexler May 15, 2012

Hi - I'm using the Jira Issue Collector plugin in our Confluence instance, to collect feedback on our wiki content. I'm using a custom Issue Collector template, and have checked off the "Remote User" option.

When someone submits an issue from Firefox or Chrome, it works as expected, but issues created in IE9 do not include the browser info. I especially need to get the page URL.

Is this a known bug? I was going to submit it, but thought I would ask here first.

1 answer

1 vote
BJR
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2012

The new Issue Collector (now bundled with JIRA 5.1) fixes the bug you mentioned. And, any bugs you find with the Issue Collector, please submit them on jira.atlassian.com (since the Issue Collector is now a part of the supported product).

mtakata October 8, 2012

I am on JIRA 5.1.4 and am experiencing this same issue.

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