Jira Cloud in MS Teams can 'find' but not open/edit

John Regal November 15, 2018

We just installed this in MS Teams and successfully get results when using Find. But if we click on an item in the result set or attempt to edit in conversation (e.g. "@jiracloud edit DA-81") we get an error "Sorry, my bot code is having an issue." However, if we click the Jira Cloud tab, we can click on items and open/edit.

Is there more to the setup than what is listed in the instructions? I have seen comments on other sites about whitelisting botnetframework sites but not sure what those sites would be so I could not try that.

 

thx

1 answer

1 vote
SoftServe Support
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November 16, 2018

Dear John

Thank you for contacting us!


We've already received a ticket from you.
Our Development team is already looking into this issue. It should be fixed as soon as possible

We will inform you as soon as we have any updates.
Should you have any questions or suggestions please contact us.

Best regards,
SoftServe Support

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