Jira Client side license not installed - OnDemand Jira

I am trialling a version of the Jira Client from ALM Works with an OnDemand instance of Jira. According to the docs I just needed to install the client and connect to Jira as the plugin is automatically installed in an OnDemand instance but when I try to connect from the client I get the following message, client site license not found. It is not possible to activate the plugin in an OnDemand instance so not sure what to do next.

2 answers

1 accepted

1 vote
Accepted answer

Steve, for OnDemand you need to install "JIRA Client Pro" edition, which works without a server-side plugin. You have apparently installed "JIRA Client Site" edition which also requires a server-side component to be installed, which is a problem at OnDemand.

Download JIRA Client Pro from http://almworks.com/jiraclient/download.html

If it complains that the evaluation period has already expired, please write to sales@almworks.com to get another evaluation license.

Hope this helps!
Igor

0 votes

Have a look on this bug report: https://jira.almworks.com/browse/JCO-1209 does it help?

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