Jemh query

We need the mail handler to parse (using regular expression) from the subject of the mail (or from the body depending which is easier) and populate the following fields in the JIRA bug issue:

> the field "Summary" with the Title: (red color) the field "External

> Issue Id" with the PRONTO id (green color) the field "Affects Version"

> with the release number (purple color) the field "Severity" with the

> priority (blue color) The priority should map as follows:

> From mail to JIRA

> ----------------------------------

> if B-Major to Major

> if A-Critical to Critical

> if C-Minor to Trivial

> IS it possible through JEMH plugin?IF yes how it can be configured for

> above issue

1 answer

This widget could not be displayed.

Hi Lynn,

I don't quite follow the exact detail of what you want but on the whole, yes, JEMH can locate content in email subjects and body, map those 'values' to 'keys'. The 'keys' can be all the standard things like priority, components, labels, issueType etc.

To do this you need to use the Regexp Field Processor, see the How To: Use the Regexp Field Processor.

A related feature in this scenario is Aliases (Use Aliases) that allows a translation of one extracted 'value' (eg B-Major) to a local JIRA-compatible replacement (eg Major).

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

428 views 3 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you