Is there any way I can find out, which tickets are currently assigned to the last commenter?
Motivation / Assumption: if someone makes a comment, it is probably a question. And in order to be answered quickly, the ticket should better be reassigned to someone who shall answer the question. I would like to review the tickets, which are assigned to the person who last commented.
I've got ScriptRunner installed, but couldn't make up anything with the methods it provides.
Thanks + Cheers - rene
By JQL it is not possible out of the box. You can use a plugin like "Essential Custom Fields for JIRA" which has a custom field for last commenter ( https://marketplace.atlassian.com/plugins/com.primefieldsoftware.jira.essentialcustomfields )
This field is also searchable.
This is not really an answer, but an alternative approach - automate instead of report.
You'll find a "last commenter" plugin helpful for your reporting, but JQL doesn't really have a way to say "and last commenter == assignee"
I use a slightly different approach:
There's variations on that - a far more simple approach than "resolver" is to use the function "assign to last developer" (Jira misc workflow extensions plugin I think), or be a bit more clever and write a script-runner post-function that can implement your "new assignee should be" logic.
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