We do not have the same set of users (reporter or assignee) between the two systems.
I was able to do remote copy if the reporter and assignee field match.
In our case the users (Assignee and Reporter) between the two JIRA does not match. We have external customer instance then we copy to internal where our developer work on task.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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