we bought the timesheet plugin, the plugin page says it's installed and registered proper. The timehseet gadget shows an UNREGISTERED warning and when you click on it you will see this message:
Sorry, but we cannot find the required licensing support to execute the requested operation. Please ensure that the Plugin License Storage plugin is installed and enabled. Restarting this plugin should resolve the problem.
I like to know what's the problem with this plugin?
I installed UPM v2.8.1 manually successfull (used an old version before) but this doesn't fix the UNREGISTERED issue. If I click on the UNREGISTERED link I see this message
"Sorry, but we cannot find the required licensing support to execute the requested operation. Please ensure that the Plugin License Storage plugin is installed and enabled. Restarting this plugin should resolve the problem."
Any other ideas how to fix this?
we ran a JIRA v5.1 in parallel to evaluate a newer version. I just checked if it works there and it does! No UNREGISTERED message in the gadget. Don't know when we will switch to that newer version .. I'm willing to test any new idea in the JIRA v5.0.7 release, but it's no critical issue for us.
Thanks! We use WAR distribution, but I don't think this is causing the problem. v5.1 is WAR as well. By the way, our licence also works, in the Timehseet plugin description I see a full working licence. Don't know why this UNREGISTERED warning appears in the gadget and reports.
Hey there, Enrico.
I would suggest you clear off the plugin cache alongside the steps that Andriy had suggested earlier on.
See how it goes for you. Hope it helps!
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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