JIRA Timesheet Reports and Gadgets - Monthly License/Pricing Query

[Jim Utting]

I assume pricing is not per user, for example cost for 11 users would be $5/month, not $55/month.

Please can you confirm?

Also, is there any difference in cost if we purchase an annual license?

Thanks

Jim

[Nic Brough [Adaptavist] · Accepted solution]

There's no difference in costs for different terms.

Pricing is by tiers of users - have a look at the pricing page for the add-on to see what each level costs.

[Jim Utting]

Thanks for the very quick response  I've checked the pricing page but wasn't sure if the monthly costs were 'per user' as it simply says ... 10 users, $5/mo ... 15 users, $5/mo ... etc.

I guess this means the monthly cost for 15 users would be the same as cost of 10 users, both $5/month?

[Nic Brough [Adaptavist]]

No, it's tiers, although I suspect you've just picked a couple of numbers badly and they fall on the tiers.

• Tier 1 is 1-10 users - you'll pay the same for 1 user, 2, 3... to 10 users.
• You'll need to be in Tier 2 for 11-25 users (so 11 users costs the same as 25)
• Tier 3 is 26-50
• and so-on

[Nic Brough [Adaptavist]]

Oh, and I keep forgetting - the tier needs to match your highest JIRA application licence count. 

So if you have JIRA Software for 25 users, and JIRA Core for 10, and JIRA Service Desk for 3 agents, you'll need the add-on licence to be for 25 users.

[Nick Wade]

Hi @Jim Utting, 

The price is as listed for a tier for a month, and the vendor in this case chose to retain the same price up to the 50-user tier. So, in your example case with 11 users you would be in the 15-user tier, and the price for that tier is currently $5/month. 

Thanks! -nick wade
Head of Ecosystem Business  

[Jim Utting]

Thanks to both of you for confirming.