JIRA Issue Collector plugin: Attaching a file throws a script error in IE 8, disables the submit button

I am testing out the JIRA Issue Collector, v1.2.4, in our JIRA 5.0 instance. When using the plugin in IE 8 and trying to attach a file (clicking the browse button, selecting the file, then pressing open) the submit button becomes disabled and the browser thrown the following script error (Note: The server name is the URI is blanked out on purpose)

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; InfoPath.1; .NET4.0C; .NET4.0E; InfoPath.3)

Timestamp: Fri, 31 Aug 2012 17:28:11 UTC

Message: Access is denied.

Line: 195

Char: 4108

Code: 0

URI: http://XXXXXXXX:8080/s/collector-resource-en_US-pmw836/713/132/1/_/download/superbatch/js/batch.js

Message: Permission denied

Line: 1

Char: 53633

Code: 0

URI: http://XXXXXXXX:8080/s/collector-resource-en_US-pmw836/713/132/1/_/download/superbatch/js/batch.js

This function works fine in Chrome and Firefox, just IE 8 is the problem.

1 answer

1 accepted

0 votes
Accepted answer
Ahmad Danial Atlassian Team Nov 05, 2013

Hey there, Ray.

Are you still facing issues with the plugin or do you have any further queries about it? If yes, I would suggest you to reach out to the support engineers by raising a ticket in https://support.atlassian.com so they can help you to tackle this problem. Hope this helps.

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