JIRA Gantt-chart Project issue

Nishant Shah May 1, 2013

After installing the "JIRA Gantt-chart Project" I am able to get the Gantt-Chart tab at the top but every-time when I try to access I get an error [ Pasted Below]. What might be the error?

Failure: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><message>Could not read fields for table AO_60DB71_CARDCOLOR</message><stack-trace>java.lang.RuntimeException: Could not read fields for table AO_60DB71_CARDCOLOR
at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:151)
at net.java.ao.schema.ddl.SchemaReader.readFields(SchemaReader.java:125)
at net.java.ao.schema.ddl.SchemaReader.readTable(SchemaReader.java:108)
at net.java.ao.schema.ddl.SchemaReader.access$000(SchemaReader.java:46)
at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:96)
at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:93)
at com.google.common.collect.Iterators$8.next(Iterators.java:782)
at com.google.common.collect.Lists.newArrayList(Lists.java:139)
at com.google.common.collect.Lists.newArrayList(Lists.java:119)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:92)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:80)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:71)
at net.java.ao.schema.SchemaGenerator.generateImpl(SchemaGenerator.java:109)
at net.java.ao.schema.SchemaGenerator.migrate(SchemaGenerator.java:83)
at net.java.ao.EntityManager.migrate(EntityManager.java:133)
at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrate(EntityManagedActiveObjects.java:43)
at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.create(AbstractActiveObjectsFactory.java:52)
at com.atlassian.activeobjects.internal.DelegatingActiveObjectsFactory.create(DelegatingActiveObjectsFactory.java:39)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.createActiveObjects(ActiveObjectsServiceFactory.java:136)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.access$000(ActiveObjectsServiceFactory.java:51)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:65)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:61)
at com.atlassian.activeobjects.osgi.DelegatingActiveObjects$MemoizingSupplier.get(DelegatingActiveObjects.java:149)
at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.executeInTransaction(DelegatingActiveObjects.java:126)
at sun.reflect.GeneratedMethodAccessor186.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy1563.executeInTransaction(Unknown Source)
at com.atlassian.activeobjects.tx.TransactionalProxy.executeInTransaction(TransactionalProxy.java:57)
at com.atlassian.activeobjects.tx.TransactionalProxy.invokeInTransaction(TransactionalProxy.java:47)
at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:35)
at $Proxy1565.hasOutstandingTransactions(Unknown Source)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:404)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:377)
at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIndex(RankIndexServiceImpl.java:374)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:340)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:72)
at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33)
at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:384)
at com.soyatec.jira.c.y.a(JSONEncoder.java:278)
at com.soyatec.jira.c.y.a(JSONEncoder.java:248)
at com.soyatec.jira.plugins.m.a(LoadingData.java:57)
at com.soyatec.jira.actions.GanttChartContextAction.refresh(GanttChartContextAction.java:43)
at com.soyatec.jira.plugins.GanttResource.loadChart(GanttResource.java:178)
at sun.reflect.GeneratedMethodAccessor1436.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker$1.invoke(DispatchProviderHelper.java:205)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)
at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)
at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker._dispatch(DispatchProviderHelper.java:201)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)
at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
at

2 answers

0 votes
Nishant Shah May 12, 2013

Thanks Ahmad, the problem was resolved.

AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2013

Hey there again, Nishant.

You are welcome. Glad to know that the issue is resolved on your side.

Warm regards,

Danial

René Steg March 24, 2015

Nishant, I seem to have a similar issue. Can you kindly share how the issue was resolved? thanks René

Nishant Shah March 25, 2015

Hi Rene- Gantt chart plugins depend on Greenhopper. So in order to work Gantt Chart properly Greenhopper should be installed correctly. -First I remove and re-install Greenhopper. -Then I did a re-index. That help to fix the issue. Thanks, Nishant

0 votes
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2013

Hey there, Nishant.

To speed things up on your side, I would also recommend you to contact the plugin vendor directly and seek their advice on what could have caused this problem to occur. They would be the best point of contact besides getting other opinions from Atlassian Answers users.

  1. Name: Soyatec (https://marketplace.atlassian.com/plugins/com.soyatec.jira.plugins.jira-ganttchart-project)
  2. Phone: +33 1 60130667
  3. Email: support.jgcp@soyatec.com
  4. Issue Tracker: http://www.jiraproject.com/jira/browse/JRAGANTT

Hope this helps!

Warm regards,

Danial

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