JIRA Gantt-chart Project issue

After installing the "JIRA Gantt-chart Project" I am able to get the Gantt-Chart tab at the top but every-time when I try to access I get an error [ Pasted Below]. What might be the error?

Failure: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><message>Could not read fields for table AO_60DB71_CARDCOLOR</message><stack-trace>java.lang.RuntimeException: Could not read fields for table AO_60DB71_CARDCOLOR
at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:151)
at net.java.ao.schema.ddl.SchemaReader.readFields(SchemaReader.java:125)
at net.java.ao.schema.ddl.SchemaReader.readTable(SchemaReader.java:108)
at net.java.ao.schema.ddl.SchemaReader.access$000(SchemaReader.java:46)
at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:96)
at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:93)
at com.google.common.collect.Iterators$8.next(Iterators.java:782)
at com.google.common.collect.Lists.newArrayList(Lists.java:139)
at com.google.common.collect.Lists.newArrayList(Lists.java:119)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:92)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:80)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:71)
at net.java.ao.schema.SchemaGenerator.generateImpl(SchemaGenerator.java:109)
at net.java.ao.schema.SchemaGenerator.migrate(SchemaGenerator.java:83)
at net.java.ao.EntityManager.migrate(EntityManager.java:133)
at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrate(EntityManagedActiveObjects.java:43)
at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.create(AbstractActiveObjectsFactory.java:52)
at com.atlassian.activeobjects.internal.DelegatingActiveObjectsFactory.create(DelegatingActiveObjectsFactory.java:39)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.createActiveObjects(ActiveObjectsServiceFactory.java:136)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.access$000(ActiveObjectsServiceFactory.java:51)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:65)
at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:61)
at com.atlassian.activeobjects.osgi.DelegatingActiveObjects$MemoizingSupplier.get(DelegatingActiveObjects.java:149)
at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.executeInTransaction(DelegatingActiveObjects.java:126)
at sun.reflect.GeneratedMethodAccessor186.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy1563.executeInTransaction(Unknown Source)
at com.atlassian.activeobjects.tx.TransactionalProxy.executeInTransaction(TransactionalProxy.java:57)
at com.atlassian.activeobjects.tx.TransactionalProxy.invokeInTransaction(TransactionalProxy.java:47)
at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:35)
at $Proxy1565.hasOutstandingTransactions(Unknown Source)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:404)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:377)
at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIndex(RankIndexServiceImpl.java:374)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:340)
at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:72)
at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33)
at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:384)
at com.soyatec.jira.c.y.a(JSONEncoder.java:278)
at com.soyatec.jira.c.y.a(JSONEncoder.java:248)
at com.soyatec.jira.plugins.m.a(LoadingData.java:57)
at com.soyatec.jira.actions.GanttChartContextAction.refresh(GanttChartContextAction.java:43)
at com.soyatec.jira.plugins.GanttResource.loadChart(GanttResource.java:178)
at sun.reflect.GeneratedMethodAccessor1436.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker$1.invoke(DispatchProviderHelper.java:205)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)
at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)
at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker._dispatch(DispatchProviderHelper.java:201)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)
at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
at

2 answers

0 votes
Ahmad Danial Atlassian Team May 05, 2013

Hey there, Nishant.

To speed things up on your side, I would also recommend you to contact the plugin vendor directly and seek their advice on what could have caused this problem to occur. They would be the best point of contact besides getting other opinions from Atlassian Answers users.

  1. Name: Soyatec (https://marketplace.atlassian.com/plugins/com.soyatec.jira.plugins.jira-ganttchart-project)
  2. Phone: +33 1 60130667
  3. Email: support.jgcp@soyatec.com
  4. Issue Tracker: http://www.jiraproject.com/jira/browse/JRAGANTT

Hope this helps!

Warm regards,

Danial

Thanks Ahmad, the problem was resolved.

Ahmad Danial Atlassian Team May 13, 2013

Hey there again, Nishant.

You are welcome. Glad to know that the issue is resolved on your side.

Warm regards,

Danial

Nishant, I seem to have a similar issue. Can you kindly share how the issue was resolved? thanks René

Hi Rene- Gantt chart plugins depend on Greenhopper. So in order to work Gantt Chart properly Greenhopper should be installed correctly. -First I remove and re-install Greenhopper. -Then I did a re-index. That help to fix the issue. Thanks, Nishant

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