JIRA Gantt-Chart Plugin ERROR

Oops - an error has occurred

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( /home/atlassian/bugs/data/log/atlassian-jira.log )

Cause:
com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: com.atlassian.upm.license.storage.lib.LazyReference$InitializationException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager

Stack Trace: [hide]

com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: com.atlassian.upm.license.storage.lib.LazyReference$InitializationException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl.execute(ThirdPartyPluginLicenseStorageManagerImpl.java:298)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl.getLicense(ThirdPartyPluginLicenseStorageManagerImpl.java:75)
	at de.polscheit.jira.plugins.config.Admin.doDefault(Admin.java:259)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433)
	at webwork.action.ActionSupport.execute(ActionSupport.java:157)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:151)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:104)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:88)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Unknown Source)
Caused by: com.atlassian.upm.license.storage.lib.LazyReference$InitializationException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager
	at com.atlassian.upm.license.storage.lib.LazyReference.getInterruptibly(LazyReference.java:167)
	at com.atlassian.upm.license.storage.lib.LazyReference.get(LazyReference.java:120)
	at com.atlassian.upm.license.storage.lib.ManagerAccessor.getStorageManager(ManagerAccessor.java:63)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl.getStorageManager(ThirdPartyPluginLicenseStorageManagerImpl.java:304)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl.access$100(ThirdPartyPluginLicenseStorageManagerImpl.java:26)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$2.call(ThirdPartyPluginLicenseStorageManagerImpl.java:71)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$2.call(ThirdPartyPluginLicenseStorageManagerImpl.java:67)
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl.execute(ThirdPartyPluginLicenseStorageManagerImpl.java:272)
	... 137 more
Caused by: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager
	at com.atlassian.upm.license.storage.lib.ManagerAccessor$1.create(ManagerAccessor.java:36)
	at com.atlassian.upm.license.storage.lib.ManagerAccessor$1.create(ManagerAccessor.java:23)
	at com.atlassian.upm.license.storage.lib.LazyReference$Sync.run(LazyReference.java:377)
	at com.atlassian.upm.license.storage.lib.LazyReference.getInterruptibly(LazyReference.java:158)
	... 144 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1338)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:473)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:300)
	at com.atlassian.upm.license.storage.lib.ManagerAccessor$1.create(ManagerAccessor.java:31)
	... 147 more
Caused by: java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager
	at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl.afterPropertiesSet(ThirdPartyPluginLicenseStorageManagerAccessorImpl.java:23)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1369)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1335)
	... 153 more
Caused by: java.lang.ClassNotFoundException: com.atlassian.upm.license.storage.plugin.PluginLicenseStorageManager
	at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772)
	at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
	at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	... 156 more

Referer URL: https://bugs.alternativaplatform.com/secure/AdminSummary.jspa

Build Information:
Uptime : N/A
Version : 5.0.6
Build Number : 733
Build Date : Thu May 31 00:00:00 MSD 2012
Build Revision : f48fab7a0abaa0a316c14a3fc86cdf5a6805ba12
Atlassian Partner : null
Installation Type : Standalone
Server ID : AB8O-62G8-X5E9-YYBC
Last Upgrade : 26.06.12 10:07 (v4.4.3#663)

Server Information:
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5

File Paths:
Location of entityengine.xml: file:/home/atlassian/bugs/jira/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /home/atlassian/bugs/data/log/atlassian-jira.log

Memory Information:
Total Memory: 1333 MB
Free Memory: 537 MB
Used Memory: 796 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 48 MB
Used PermGen Memory: 207 MB

System Information:
System Date : Thursday, 18 Oct 2012
System Time : 11:57:23 +0400
Current Working Directory : /etc/local.d
Java Version : 1.6.0_26
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.1-b02
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : root
User Timezone : Europe/Moscow
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 3.4.0-gentoo
OS Architecture : amd64
Application Server Container :
Database type : postgres72
Database JNDI address : postgres72 jdbc:postgresql://localhost/bugs
Database URL : Hidden
Database version : 9.1.3
Database driver : PostgreSQL Native Driver PostgreSQL 9.0 JDBC4 (build 801)
External user management : ON
JVM Input Arguments : -Djava.util.logging.config.file=/home/atlassian/bugs/jira/conf/logging.properties -XX:MaxPermSize=256m -Xms768m -Xmx1500m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -XX:+PrintGCDateStamps -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/home/atlassian/bugs/jira/endorsed -Dcatalina.base=/home/atlassian/bugs/jira -Dcatalina.home=/home/atlassian/bugs/jira -Djava.io.tmpdir=/home/atlassian/bugs/jira/temp

Language Info:

Installed languages: English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language: English (United States) - System Default

Request Information:
- Request URL: https://bugs.alternativaplatform.com/500page.jsp
-
Scheme: https
- Server: bugs.alternativaplatform.com
- Port: 443
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/GanttAdmin!default.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/GanttAdmin!default.jspa
- javax.servlet.forward.path_info : /500page.jsp
- jira.request.time.micros : 0
- com.newrelic.agent.TRANSACTION_NAME : /*.jspa
- atlassian.core.seraph.original.url : /secure/GanttAdmin!default.jspa
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@333fc249
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- jira.request.username : nedorezov
- javax.servlet.error.request_uri : /secure/GanttAdmin!default.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- jira.webwork.cleanup : false
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1350547043808
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- jira.request.assession.id : 1flkqjd
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1350547039675
- webwork.result : Value stack =========== ===========
- com.atlassian.seraph.auth.LoginReason : OK
- jira.request.id : 717x70633x1
- javax.servlet.error.status_code : 500
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- javax.servlet.error.exception : javax.servlet.ServletException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: com.atlassian.upm.license.storage.lib.LazyReference$InitializationException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginUnresolvedException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerAccessorImpl': Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/atlassian/upm/license/storage/plugin/PluginLicenseStorageManager

Request Logging
0 log statements generated by this request:

Listeners
- Autowatch Jira Listener (org.openmrs.jira.listeners.AutowatchJiraListener)
- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
- China bug reports from pop (com.atlassian.jira.service.services.mail.MailFetcherService)
- Delay: 10 minutes
- popserver: alternativaplatform.com
china
- handler.params: project=TNKCH, issuetype=1, createusers=false, bulk=delete
- handler: Create a new issue from each email message
- Create issues from POP (com.atlassian.jira.service.services.mail.MailFetcherService)
- Delay: 1 minutes
- popserver: alternativaplatform.com
- handler.params: project=TNKRU, issuetype=1, createusers=false, bulk=delete
- handler: Create a new issue from each email message
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1 minutes
- NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 1440 minutes
- pluginJobName: NotificationCacheUpdateJob-job
- repeatInterval: 86400000
- initiallyFired: true
- PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 1440 minutes
- pluginJobName: PluginLicenseExpiryJob-job
- repeatInterval: 86400000
- initiallyFired: true
- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 480 minutes
- pluginJobName: Service Provider Token Remover
- repeatInterval: 28800000
- initiallyFired: true
- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
- Delay: 5 minutes
- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 1 minutes
- pluginJobName: com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job
- repeatInterval: 60000
- initiallyFired: true
- com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 5 minutes
- pluginJobName: com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor
- repeatInterval: 300000
- initiallyFired: true
- de.polscheit.jira.plugins.thirdpartyplugins.teamcalender.TeamCalMonitorImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 60 minutes
- pluginJobName: de.polscheit.jira.plugins.thirdpartyplugins.teamcalender.TeamCalMonitorImpl:job
- repeatInterval: 3600000
- initiallyFired: true
- net.customware.plugins.connector.core.scheduler.LicenseSchedulerImpl (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 5 minutes
- pluginJobName: net.customware.plugins.connector.core.scheduler.LicenseSchedulerImpl
- repeatInterval: 300000
- initiallyFired: true

Plugins
- ActiveObjects Plugin - OSGi Bundle 0.19.7 - Plugin by Atlassian
- Enabled
- Ad hoc Workflows 3.2.4 - Plugin by Comala Technology Solutions, Inc.
- Disabled
- configure.url: /admin/plugins/approvalsworkflow/view.action
- Admin Menu Sections 1.0 - Plugin by Atlassian
- Enabled
- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Applinks Product Plugin 3.6.4 - Plugin by Atlassian
- Enabled
- build: 10
- Atlassian Bot Session Killer 1.7 - Plugin by Atlassian
- Enabled
- Atlassian Embedded Crowd - Administration Plugin 1.3.9 - Plugin by Atlassian
- Enabled
- Atlassian Gadgets OAuth Service Provider Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Atlassian GreenHopper 6.0.1 - Plugin by Atlassian
- Enabled
- post.install.url: /secure/RapidStart.jspa
- configure.url: /secure/GHGeneralConfiguration.jspa?decorator=admin
- post.update.url: /plugins/servlet/greenhopper/whats-new
- plugin-icon: includes/images/upm/plugin-icon.png
- plugin-logo: includes/images/upm/plugin-logo.png
- atlassian-licensing-enabled: true
- Atlassian JIRA - Plugins - Admin Quick Navigation 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Admin Summary Component 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Application Properties 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Closure Template Renderer 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Confluence Link 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Gadgets Plugin 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Invite User 1.1 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Issue Web Link 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Mail Plugin 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Monitoring Plugin 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Consumer SPI 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Project Config Plugin 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.41 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - REST Plugin 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Remote JIRA Link 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - SAL Plugin 5.0.6 - Plugin by Atlassian Software Systems
- Enabled
- Atlassian JIRA - Plugins - Share Content Component 5.0.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - View Issue Panels 5.0.6 - Plugin by ${project.organization.name}
- Enabled
- Atlassian OAuth Admin Plugin 1.3.10 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer Plugin 1.3.10 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer SPI 1.3.10 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider Plugin 1.3.10 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider SPI 1.3.10 - Plugin by Atlassian
- Enabled
- Atlassian REST - Module Types 2.5.5.1 - Plugin by Atlassian
- Enabled
- Atlassian Soy Templates - Plugin 1.1.2 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer API 1.3.3 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.3 - Plugin by Atlassian
- Enabled
- Atlassian UI Plugin 3.5.5 - Plugin by Atlassian
- Enabled
- Atlassian Universal Plugin Manager - Plugin License Storage plugin 2.2.4 - Plugin by Atlassian Pty Ltd
- Enabled
- Atlassian Universal Plugin Manager Plugin 2.1.5 - Plugin by Atlassian Pty Ltd
- Enabled
- Autowatch Jira 1.5 - Plugin by OpenMRS
- Enabled
- Column Order Gadget Plugin 5.0 - Plugin by Celix
- Enabled
- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
- Enabled
- Craftforge JQL Functions Plugin 1.3.1 - Plugin by Craftware Sp. z o.o.
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian
- Enabled
- Embedded Gadgets Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- English (United Kingdom) Language Pack 5.0.6 - Plugin by Atlassian
- Enabled
- English (United States) Language Pack 5.0.6 - Plugin by Atlassian
- Enabled
- FishEye Plugin 5.0.4.1 - Plugin by Atlassian Software Systems
- Enabled
- French (France) Language Pack 5.0.5-v2r1936-2012-05-20 - Plugin by Atlassian Community
- Enabled
- Gadget Dashboard Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Gadget Directory Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Gadget Spec Publisher Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- German (Germany) Language Pack 5.0.5-v2r5058-2012-05-23 - Plugin by Atlassian Community
- Enabled
- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian
- Enabled
- JDOM DOM Processor 1.0.0 - Plugin by SpringSource
- Enabled
- JIRA Active Objects SPI implementation 0.19.7 - Plugin by Atlassian Software Systems
- Enabled
- JIRA Activity Stream Plugin 5.1.0 - Plugin by Atlassian
- Enabled
- JIRA Bamboo Plugin 5.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
- JIRA Charting Plugin 1.8 - Plugin by Atlassian
- Enabled
- JIRA Footer 1.0 - Plugin by Atlassian
- Enabled
- JIRA Gantt-Chart Plugin 2.1.4-JIRA5.0 - Plugin by Frank Polscheit - Solutions and IT-Consulting
- Enabled
- configure.url: /secure/GanttAdmin!default.jspa
- plugin-banner: images/Gantt-Banner.png
- plugin-icon: images/icon.png
- plugin-logo: images/Gantt-Logo.png
- atlassian-licensing-enabled: true
- JIRA Gantt-Chart Project 2.1.11 - Plugin by Soyatec
- Disabled
- configure.url: /secure/admin/JGCPShowGeneral.jspa
- JIRA Importers Plugin (JIM) 4.3.1 - Plugin by Atlassian
- Enabled
- JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
- Enabled
- JIRA Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- JIRA Subversion plugin 0.10.11 - Plugin by Atlassian Pty Ltd
- Enabled
- JIRA Usage Hints 1.0 - Plugin by Atlassian
- Enabled
- JIRA Watcher Field 2.5.3 - Plugin by (unknown)
- Enabled
- JIRA Welcome Plugin 1.1.10 - Plugin by Atlassian
- Enabled
- JIRA Workflow Toolbox 2.0.9 - Plugin by Fidel Castro Armario
- Enabled
- configure.url: /plugins/servlet/com.fca.jira.plugins.workflowToolbox.workflow-toolbox/license
- plugin-banner: images/jiwt-banner.jpg
- plugin-icon: images/jiwt-icon.jpg
- plugin-logo: images/jiwt-logo.jpg
- atlassian-licensing-enabled: true
- JIRA iCalendar Plugin 1.0.6 - Plugin by Atlassian
- Enabled
- JQL Functions 1.0 - Plugin by Atlassian
- Enabled
- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Japanese (Japan) Language Pack 5.0.5-v2r11146-2012-05-20 - Plugin by Atlassian Community
- Enabled
- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
- Enabled
- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Opensocial Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian
- Enabled
- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
- Enabled
- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
- Enabled
- RPC JIRA Plugin 5.0.5 - Plugin by Atlassian
- Enabled
- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian
- Enabled
- Spanish (Spain) Language Pack 5.0.5-v2r10837-2012-05-20 - Plugin by Atlassian Community
- Enabled
- Streams API 5.1.0 - Plugin by Atlassian
- Enabled
- Streams Core Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams SPI 5.1.0 - Plugin by Atlassian
- Enabled
- Streams Third Party Provider Plugin 5.1.0 - Plugin by Atlassian
- Enabled
- Support Tools Plugin 2.9.5 - Plugin by Atlassian Support
- Enabled
- Top Navigation Bar 1.0 - Plugin by Atlassian
- Enabled
- User Format 1.0 - Plugin by Atlassian
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian
- Enabled
- User Profile Links 1.0 - Plugin by Atlassian
- Enabled
- User Profile Panels 1.0 - Plugin by Atlassian
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
- Enabled
- Workflow Designer Plugin 2.5.5 - Plugin by Atlassian
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian
- Enabled

2 answers

1 accepted

0 votes
Accepted answer

Please ensure, that you have upgraded Atlassian's Universal Plugin Manager (UPM) to version 2.7.4!

By offering my Gantt-Chart AddOn for JIRA on the Atlassian Marketplace, it is depending on Atlassians thirdparty license manager and the related version of the UPM.

Regards,
Frank

I needed to go to Version 2.10 to get it running (starting from 2.8 where I discovered the same problem)

Within the name of my Gantt-Chart file (e.g. "gantt-2.3-JIRA5.2-JIRA6.0-UPM2.10.jar"), I have put the dependent UPM-version. As Atlassian is official reseller, I have to use their "thirdpartylicensemanager" and it has to match ...

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