JIRA Automation - create issue with custom issue type (sub task) Edited


I want to create sub tasks using JIRA automation plugin which have a specific issue type which has been custom configured on the project settings screen.  This allows me to better categorise tasks/sub tasks and track completion times.  How do I do this with the plugin?  I cannot see a way in the GUI as the create sub task component only offers the two system issues types Issues and Sub Task.  Thanks!Screen Shot 2017-05-10 at 21.29.23.png

1 answer

0 votes
Andreas Knecht Community Champion May 10, 2017

Hi Pete,

So there's 2 ways to create sub-tasks with Automatin for JIRA:

  • Using the 'Create sub-task' action you have above. This only allows specifying issue type and summary
  • Using the 'Create issue' action. This allows you specify all fields but you can only create one issue at a time (so you'd have to add multiple actions)

Now in your example above you're using the 'Create sub-task' action. Now if there's multiple sub-task issue types available in your project, then the type column would contain a dropdown select box to select from the different issue types.  Are you sure that you have multiple sub-task issue types available in this project?

To verify this you can simply open the create issue dialog with your project selected, and then check to see how many sub-task issue types are available in the issue type dropdown.

Hope this helps.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

457 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you