JEditor email format

Hi,

 

We use JEditor for Description and Comments of some of our projects. However, we noticed that emails sent our by Jira are not formatted correctly, we are getting html markups like below:

<p>This Epic is a general bucket to capture the questions and issues being raised during the Lab integration</p>

<p>Below table will list the question/issue along with status, jira reference, and notes. Please edit the description as new things come up and close out items as they finish.&nbsp;</p>

Any tips?? Thanks in advance

2 answers

My company has run into the same problem.  Using the JEditor addon and it put's the code in the emails it sends out and also in the ticket description and it's very annoying.  Any ideas on how to make this stop?

Hi there,

Jira diff renderer doesn't support HTML format. Here's how to workaround this problem:

https://jeditor.zendesk.com/hc/en-us/articles/360003113872-Jira-notification-emails-contain-HTML-tags

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,384 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you