JEditor Fields Not Working in Existing Issues After Upgrade

[Asai]

Greetings,

We're on JIRA 5.2 and JEditor 1.5.34. While JEditor works in new issues, on existing issues, fields which were created with JEditor are no longer displaying properly. We restart JIRA, enabled and disabled JEditor, re-indexed, etc. Grepping through the logs reveals no JEditor errors.

Any insights?

Thanks!

[Kirill Bobrovskikh · Accepted solution]

Hi Asai,

We have just shipped version 1.5.36.

1.5.36 incorporates important compatibility fixes, try updating to this version.

[Asai]

Actually, after downgrading back and then upgrading to 1.5.35 just the other day, I still can't use jEditor, had to downgrade again. Just FYI.

[Asai]

This question has been answered. I had to downgrade to an earlier version.

[Kirill Bobrovskikh]

Hello Asai,

We need additional information to understand and fix this problem.

Could you please contact our support via the helpdesk or by sending email directly to support@jiraeditor.com?