JEMH for on-demand

Hi does anyone know when a Jira on-demand compatible version of JIRA Extendable Mail Handler will be in production. We are currently using version: 0.9.8-1 with Jira 4.4 but as this Jira version is no longer supported from 31/12/2013 we need to know if we can wait for the on-demand service or need to do an intermediate step of moving to a 5.X Jira version.

ticket: does not seem to done anyhting for this.

9 answers

1 accepted

This widget could not be displayed.

Not a clue, we're not Atlassian.

See for the official line (which is tentatively "mid-2013". Atlassian's estimates like that are generally not far off, but don't rely on it - it might be earlier, it could easily be later)

This widget could not be displayed.


At this time there are no immediate plans to attempt an OnDemand flavour of JEMH as the level of integration is such that the even with the upcoming remotable Plugins3 framework, it unlikley it would be anywhere close to usable, nevermind requiring a hosting application, its a huge huge undertaking but is cretainly not off the table.

All doco is on JEMH Wiki

This widget could not be displayed.

Hi Andy,

When do you expecting On Demand flavour of JEMH.

JEMH Wiki link is not working.


Hi Reena,

Well, P3 is dead, long live Atlassian Connect!

I have a vision for a JEMH OnDemand ground-up rewrite, and will have to take account of the limitations. It's a huge undertaking, but thanks to a couple of new recruits, this could well turn into a beta-reality in the coming months. if you are interested in announcements relating to this, sign up on The Plugin People forums:


I had a little alteraction with Oracle, had to rebrand; enter The Plugin People, you can find JEMH documentation at:


This widget could not be displayed.

Hi Andy,

Thanks for the info Andy.

I am trying to set up Jira On demand as helpdesk. The main problem is to
send out customize email notification to non jira users on events like
Issue creation and closing.
I tried to reach Jira support team for configuring SMTP for On demand Jira,
but i think that's not going to work.
Could you please guide me a way out to do this.


This is a limitation of the OnDemand platform. If you want flexibility now, you need to host your own instance.

This widget could not be displayed.

Yes Andy, having your plugin to ondemand too will be amazing

This widget could not be displayed.

Thanks Andy for the info. It would great to have JEMH for On Demand :)

This widget could not be displayed.

HI Andy,

Is there new update here with regards to OnDemand version of JEMH?



Hi Jan,

Its actively in development and is structurally there. I hope to open up to beta testers this month.

I've created an issue and put down some basic background on where we are with development, watch that issue for updates.

This widget could not be displayed.

-- UPDATE JEMH for OnDemand. as demo'd at Atlascamp 2014, we have an evolving version of JEMH for OnDemand. Its taking shape an will be ready for BETA users in a month or so, a strictly limited number of beta users will be invited, hoping for a mix in sizes, send your request to, ta!

This widget could not be displayed.

Yay! I can stop saying "sorry, you need JEMH, but you can't have it OnDemand" at people!

Excellent news!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

513 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you