JEMH DefaultJEMHMessageManager.createEmail - NullPointerException

[RonaldP]

Hi,

we just upgraded to Jira 6.1.5 and the JEMH plugin to version 1.5.20 and now we get the following error when JEMH tries to send an e-mail that an incomming message has been processed:

2014-01-14 01:58:10,064 QuartzScheduler_Worker-2 ERROR anonymous    JIRA Adm [jira.emh.service.DefaultJEMHMessageManager] Uncaught exceptions sending issueCreatedEmail: null
java.lang.NullPointerException
        at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.createEmail(DefaultJEMHMessageManager.java:2583)
        at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.encodeAndSendEmailRetainingAddressees(DefaultJEMHMessageManager.java:2312)
        at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.sendIssueCreatedEmail(DefaultJEMHMessageManager.java:452)
        at com.javahollic.jira.emh.service.ProcessorRunner.determineExecutionResult(ProcessorRunner.java:563)
        at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:367)
        at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:290)
        at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45)
        at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:400)
        at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:293)
        at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:388)
        at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257)
        at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
        at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

Any help is welcome. 

Thanks and best, 
Ronald 

[Andy Brook [Plugin People] · Accepted solution]

Hi Ronald,

Please upgrade to 1.5.21 for a fix.