Issues aren't showing up under Epics with new Structure/GH versions.

I (and several of my users) are trying to set up GreenHopper/Structure synchronizations to ensure that issues added to Epics next properly between the two plugins. Unfortunately, despite setting the Rank field, Epic field, and ensuring it's set to the new Epic name field, Structure is not nesting any of the issues at all. Is there something I'm missing?

1 answer

0 vote

Hi Zachary, could you please provide additional information:

  1. The versions of Structure, GreenHopper and JIRA.
  2. A screenshot of configuration of your GreenHopper synchronizer.
  3. A description of the actions that lead to the problem.
  4. Expected result of these actions vs. the observed result (a screenshot would be great too).

You can send those to support@almworks.com as well. Thanks!
Igor

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