Is user profile plugin on Confluence able to sync up with Crowd server?


Does anyone know whether user profile plugin on Confluence is able to sync up with Crowd server and how if it's feasible?



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Accepted answer

Hello Arnold,

thank you for your request and for your interest in our plugin.

Good to know that you found our support portal and the desired information. So, it is correct that it is not possible to synchronize the User Profile plugin with Crowd but there is a workaround.

The synchronization feature of the User Profile Plugin does only support directly connected LDAP-based directories, like Active Directory. The workaround is to add the user directory which contains the desired user information and which is connected to the Crowd server directly as a second user directory to your Confluence (see:

There are several contraints for this scenario:

  1. The order of the directories in the configuration is important. The Crowd server must be the first directory and the directly linked user directory the second directory. The Confluence user synchronization uses the Crowd server. The User Profile plugin synchronization skips the unsupported Crowd server and uses the second user directory.
  2. The usernames must be exactly the same (upper/lower case) in Confluence (from Crowd) and in the directly linked user directory
  3. Please test it on a separate test environment.

I hope this helps to clarify your questions. Otherwise please do not hesitate to contact me again.

Kind regards,

Bill Martin

Communardo Support

But any workaround?

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