Is there any support?

Hello, following an install issue, I have uninstalled and would like to reinstall the Bauer User Story Map plugin. Unfortunately, I just have the option to buy the soft and not reinstall to continue the test period.

I have opened a support request 3 days back with absolutely no feedback from Bauer.
I am worrying, the tool looks interesting, but without any support, I would not be in a position to install and purchase.

Can someone help and tell me how to get some support from Bauer?

1 answer

0 vote
Danny Zuccaro Community Champion Oct 17, 2017

Hi Gregoire,

Did you try raising a ticket with Bauer here.

Hope this helps,

Danny

Thank you Danny for your support.

Unfortunately there is absolutely no sound, no image from this site.

I have written this post following a total absence of reply from Bauer support site. I have created a support request 2 weeks back there. Despite the fact that I have defined the criticity as blocker, no answers are coming...

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

236 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you