Is there any support?

Hello, following an install issue, I have uninstalled and would like to reinstall the Bauer User Story Map plugin. Unfortunately, I just have the option to buy the soft and not reinstall to continue the test period.

I have opened a support request 3 days back with absolutely no feedback from Bauer.
I am worrying, the tool looks interesting, but without any support, I would not be in a position to install and purchase.

Can someone help and tell me how to get some support from Bauer?

1 answer

This widget could not be displayed.
Danny Zuccaro Community Champion Oct 17, 2017

Hi Gregoire,

Did you try raising a ticket with Bauer here.

Hope this helps,


Thank you Danny for your support.

Unfortunately there is absolutely no sound, no image from this site.

I have written this post following a total absence of reply from Bauer support site. I have created a support request 2 weeks back there. Despite the fact that I have defined the criticity as blocker, no answers are coming...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

509 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you