Is there any support?

Hello, following an install issue, I have uninstalled and would like to reinstall the Bauer User Story Map plugin. Unfortunately, I just have the option to buy the soft and not reinstall to continue the test period.

I have opened a support request 3 days back with absolutely no feedback from Bauer.
I am worrying, the tool looks interesting, but without any support, I would not be in a position to install and purchase.

Can someone help and tell me how to get some support from Bauer?

1 answer

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Danny Zuccaro Community Champion Oct 17, 2017

Hi Gregoire,

Did you try raising a ticket with Bauer here.

Hope this helps,

Danny

Thank you Danny for your support.

Unfortunately there is absolutely no sound, no image from this site.

I have written this post following a total absence of reply from Bauer support site. I have created a support request 2 weeks back there. Despite the fact that I have defined the criticity as blocker, no answers are coming...

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