Is there a way to strip automation emails of html tags?

When an HTML rich email is pushed through automation and sent in an email to service desk members, it displays HTML rather than clean text. Any options in this add-on to display the actual content?  

 

Sample text: 

{color:#0A5287} *{color}[{color:#0A5287}{color}{color:#0563C1} * Client Success*{color}{color:#0A5287} {color}|mailto:support@dreambox.com]{color:#0A5287} *or 877-451-7845 option 3*{color}*

1 answer

This widget could not be displayed.
Scott Harwood Community Champion Jan 17, 2018

Hi Dan, 

Are you able to provide a screenshot of your rule please? What trigger are you using i.e how is the email being pushed through automation?

Thanks,

Scott.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

733 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you