When an HTML rich email is pushed through automation and sent in an email to service desk members, it displays HTML rather than clean text. Any options in this add-on to display the actual content?
Sample text:
{color:#0A5287} *{color}[{color:#0A5287}{color}{color:#0563C1} * Client Success*{color}{color:#0A5287} {color}|mailto:support@dreambox.com]{color:#0A5287} *or 877-451-7845 option 3*{color}*
Hi Dan,
Are you able to provide a screenshot of your rule please? What trigger are you using i.e how is the email being pushed through automation?
Thanks,
Scott.
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