I would like to create a customised "web store" where a customer can place orders for products my company supplies, and have that automatically generate a purchase order and log a Service Request.
Stephen, I have often thought a storefront plugin would be brilliant for Confluence, but I did not find one on the Atlassian Marketplace.
Have you looked into Shopify? It's not Atlassian so I don't know much about it, but I wanted to try to help, regardless.
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