I'm trying to setup the Email Helpdesk for JIRA add-on and not finding it useful at all without the ability to customize the issue type at a minimum or other fields like the component. Is it possible to configure the mail handler to set the issue type, or somewhere in the add-on config?
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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