The scenario is the following:
We are going to use JIRA Software and JIRA Service Desk. The requests from service desk will be link to issues in jira software projects. We want to use automation rules to transmit comments posted to a request to the linked issue and vice versa.
Now I'd like to know if there is a difference in performance or execution delay if we use very general rules (e.g. if an issue is commented on post the comment to the linked issue but only if the linked issue is a service desk request).
Or if it would be better to split the rules into smaller ones (e.g. a rule like the one above but separate for every jira software project: if an issue is commented on and is from a specific project post the comment to the linked issue but only if the linked issue is a service desk request)
Thanks for your help
Hey there Maximilian,
It sounds like if you have one big rule, you'd still have different branches in the same rule to match on different conditions.
In that case, the individual rules will generally complete end to end faster.
Having said that, we're working on improving end to end performance and scalability all the time, so which ever way you go, you should see an improvement over time.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs