Dear Atlassian support team,
I have migrated an production server instance from our JIRA server to two different instances of JIRA to split belongings to "developing" and "tests", so I got two JIRA server instances now which are almost equal in form and content (some configurations are different -> other database instance e.g.)
System:
Windows 2008 Server R2 Standard SP1
16 GB RAM
JIRA Sever version 6.2.4
I got all rights on that two instances and wanted to begin installing some needed plugins (two plugins for now)
1) Outlook Integration for JIRA and
2) Groovy Scriptrunner
Both tries of installation results in two different error messages I can't handle to fix them, perhaps you have an idea, what is going on.
The error messages belonging to:
1) Problem accessing add-on file at Outlook Integration for JIRA.
2) Problem accessing add-on file at ScriptRunner for JIRA.
and the log data of atlassian-jira.log (regarding to that tries):
2015-08-05 12:41:31,049 UpmAsynchronousTaskManager:thread-3 ERROR alexander.becker 761x395x2 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/de.catworkx.jira.plugins.outlook2jira/version/100600000
2015-08-05 12:42:39,827 UpmAsynchronousTaskManager:thread-4 ERROR alexander.becker 762x588x1 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/de.catworkx.jira.plugins.outlook2jira/version/100600000
2015-08-05 12:43:07,859 UpmAsynchronousTaskManager:thread-1 ERROR alexander.becker 755x372x4 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/available/featured [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/de.catworkx.jira.plugins.outlook2jira/version/100600000
2015-08-05 12:45:52,108 UpmAsynchronousTaskManager:thread-3 ERROR alexander.becker 761x395x2 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/com.onresolve.jira.groovy.groovyrunner/version/1286
2015-08-05 12:50:48,204 UpmAsynchronousTaskManager:thread-2 ERROR alexander.becker 760x387x1 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/available/recent [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/de.catworkx.jira.plugins.outlook2jira/version/100600000
2015-08-05 13:16:07,641 UpmAsynchronousTaskManager:thread-1 ERROR alexander.becker 755x372x4 23abdq 0:0:0:0:0:0:0:1 /rest/plugins/1.0/available/featured [rest.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/de.catworkx.jira.plugins.outlook2jira/version/100600000
Thank you for any hint/advise.
Regards,
Alexander Becker
Just asking, how are you installing the add on? Have you tried installing it by going to the marketplace and downloading the binaries itself?
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