Installed SynapseRT - but missing workflows, projects, and project categories

I have a recently-downloaded JIRA v5.2.9. I just installed the SynapseRT plugin (by uploading the file from the local machine). I'm going through the installation and configuration steps, but a few things seem to be missing. Test case automatic workflow, test plan workflow, and test case manual workflow don't appear to be in my Workflows. Also, I don't see the project SYNAPSETEST, nor the Project Category SYNAPSETEST_CAT. By comparison, the new Custom Fields were properly installed, and I have a SynapseRT main tab, and it generally works - so lots of the configuration happened properly. Any suggestions? Thanks.

1 answer

This widget could not be displayed.
Ahmad Danial Atlassian Team May 09, 2013

Hey there, Keith.

Seems that you are having some trouble with the plugin usability. While waiting for other users to share their opinion on this, you can also try to address the issue to the vendor directly and perhaps they can provide you with the help that you require:

  1. Name: Go2Group (https://marketplace.atlassian.com/plugins/com.go2group.jira.plugin.synapse)
  2. Email: support@Go2Group.com
  3. Homepage: http://jira.go2group.com/

Good luck and all the best.

Warm regards,

Danial

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

531 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you