Insight object picker filtering for custom field

Hi,

I have set up a custom field for our service desk customer portal with the object picker enabled, however the functionality of the picker is quite limited (max 25 objects, no filtering by attributes). Is there any way to modify the picker to add functionality?

In the custom field details the search template is set to 'Insight Object Searcher'. Could this functionality be added by writing my own search template? If so, where do I begin?

 

Thanks,

Paul

 

1 answer

0 vote

Hi Paul,

It's not possible to add additional functionality to our custom fields, what can be done is described at https://documentation.riada.se/insight/latest/insight-administrator-s-guide/insight-custom-fields/insight-custom-field

You can see additional information about the objects by opening the object picker, that way you can also search based on any attribute on the objects.

Best Regards
Alexander

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you