Insight Discovery - Error on import

Kristian Engström March 15, 2018

Hi

I am trying to import data to Insight from an Insight Discovery Scan but get an error and no data is imported. Should the discovery zip be placed at a specific location and with certain permissions? Or have I missed something here? What I have done in insight is to create an empty object schemas and then created an import in schema using the Discovery option.

 

Error importing from import source: 24(insight-discovery-import)
com.riadalabs.jira.plugins.insight.services.imports.common.external.ImportComponentException: Couldn't create imported data directory
at com.riadalabs.jira.plugins.discovery.imports.AbstractDiscoverySourceManager.createReservedDirectories(AbstractDiscoverySourceManager.java:170)

BR
Kristian

1 answer

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Christian_Solle
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March 21, 2018

Hi,

please make shure that the user that is running the JIRA Service has full permissions to the import folder.

The logs says: "...Couldn't create imported data directory..."

The import process will create history folders and need write permissions to the import folder.

 

// Christian

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