Insight Assets Unable to Properly Import CSV

Dear Riada Team,

after the Jira update, I noticed that working within a Jira issue, I cannot edit the contact via Insight key, which lead to the Insight database. For a better understanding please see attachment.

Is that correct?

Best regards MelLink to INsight.JPGcorrecting data directly from Jira.pngjira.png

1 answer

This widget could not be displayed.

Hi Mel,

This is by design, however If you click on the object and you're not in edit or inline edit view, you're able to go to the object, but we've chosen to remove the link while while editing.

I'm referring you to which is our open ticket system for feature requests and verified bugs. You may now view, watch, vote etc for issues reported by anyone. Feel free to add this as a new feature request if you can't find one similar already added.

Best Regards

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