Increasing session timeout

Hi there,

I'd like to update your plugin to increase the session timeout, our users are complaining bitterly about this sad

Looking at your code, if I increase the expireAfterWrite value, should that do the trick?

public class OpenIdAuthenticationHandler implements AuthenticationHandler {

final Cache<String, String> cache = CacheBuilder.newBuilder()

            .maximumSize(10000)

            .expireAfterWrite(2, TimeUnit.HOURS)

            .build(new CacheLoader<String, String>() {

                @Override

                public String load(final String key) throws Exception {

                    return key;

                }

            });

 

I understand from the terms of the license that we are entitled to fix issues and build our own version to install?

Thanks

Paul

7 answers

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So I assume that the problem is that JIRA session timeouts and they have to re-authenticate again? Is that the problem you want to solve?

In this case changing this cache will not solve it as this is used only when you are authenticating.

I plan to address session timeouts soon if that's what you're asking about.

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Hi there,

yes session timeouts is the problem, we have about 500 users complaining they have to keep re-authenticating several times a day.

It would help if we were able to advise them of an ETA for a fix, when you say soon, do you have a rough idea of when?

Many thanks

Paul

 

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Sorry I cannot give you any specific date as I don't know how long it will take me to solve it. But I guess it will be a week or two.

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Hi @Pawel Niewiadomski - any update on this?

Right now we have 500 users complaining quite strongly about repeatedly being logged out of JIRA all day long.

Thanks

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Unfortunately I wasn't able to fix it so far. I spent a lot of time reading JIRA and Tomcat sources and don't understand what's going on. In my tests session-timeout from web.xml was correctly influencing the session.

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Hi @Pawel Niewiadomski - any further update on this? It's still a significant problem for our users.

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Sorry, I don't have any. Still wasn't able to figure it out.

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