I have installed/licensed the eval version of The Agile Story map plugin, but when I click on the Story Map menu item, I just get a blank screen. I do not have any special characters in my summary or description.
We recognized just two possible cases that can (seldom but possible) lead into a blank screen:
# some special characters in epic and story but also in version or component.
# if you have more than about 1500 or even 2000 Stories in a project combined with a limited hardware
pleas try if you have the same behavior with a different project
could you please help me to reproduce your described behavior:
add ?output=xml to you URL and you will get a file with descriptions and summaries of your stories and epics.
Please send me this file (if there is no confident data in indescription/summary)
by the way, if you add ?output=html do you get a blank screen too?
I have also tried this, bhowever this hasnt fixed the issue
The Agile Story Map version 2.2.0 is not working with JIRA Agile version 126.96.36.199. There are no special characters, registering and unregistering does not help neither does un-installing and re-installing or re-indexing. For certain projects I get a blank screen, for others I get a technical problem message. Can you please advise if there is a fix for this ... anything noted above or on other posts has not helped. Thanks.
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