I cannot install the eazyBI

I am trying of install eazyBI for the Jira On demand but the system show me the following message: "An internal error occurred wuile installing this add-on. Please contact Atlassian support". I attached you the image.

I have achieved installed the add-on in my first time but I had to delete the installation because it isn't installed ok to 100%. Maybe, it is the problem.

Could you help me, please?

1 answer

This widget could not be displayed.

We're not Atlassian support, we're a community of end-users like yourself.

We might know something about the error, but I'm afraid you haven't attached anything (although debugging "an internal error occurred" almost always requires reading the log files, which only Atlassian support can do anyway)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

536 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you