I cannot enable Sumup in my Jira installation

Hi 

I was so happy with the sumup plugin, when i saw there was a payed option a went for it, but now it won't enable the plugin which i pretty annoying. 

So now i don't know what to do. 

 

Please Help

 

 

2015-03-04 08:49:37,409 http-bio-8080-exec-10 ERROR rvo 529x29024x1 1ln279y 172.22.74.1 /rest/plugins/1.0/com.atlassian.cps.sumUp-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'null' of plugin 'com.atlassian.cps.sumUp'. Disabling.
com.atlassian.plugin.PluginParseException: cannot load component class
at com.atlassian.plugin.osgi.factory.descriptor.ComponentModuleDescriptor.loadClass(ComponentModuleDescriptor.java:45)
at com.atlassian.plugin.descriptors.AbstractModuleDescriptor.enabled(AbstractModuleDescriptor.java:490)
at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1913)
at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1705)
at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1672)
at com.atlassian.plugin.manager.DefaultPluginManager.notifyPluginEnabled(DefaultPluginManager.java:1650)
at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1622)
at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:111)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy152.enablePlugins(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3967.enablePlugins(Unknown Source)
at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:84)
at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:60)
at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
at sun.reflect.GeneratedMethodAccessor149.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy38.doInTransaction(Unknown Source)
at sun.reflect.GeneratedMethodAccessor149.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
at com.sun.proxy.$Proxy38.doInTransaction(Unknown Source)
at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)

Continues for many more lines and ends with 

Caused by: java.lang.ClassNotFoundException: com.atlassian.upm.license.storage.lib.PluginLicenseStoragePluginInstaller
at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772)
at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634)
at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594)
at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor.loadClass(BundleClassLoaderAccessor.java:46)
at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.loadClass(OsgiPluginInstalledHelper.java:66)
at com.atlassian.plugin.osgi.factory.OsgiPlugin.loadClass(OsgiPlugin.java:207)
at com.atlassian.plugin.osgi.factory.descriptor.ComponentModuleDescriptor.loadClass(ComponentModuleDescriptor.java:41)
... 255 more

5 answers

This widget could not be displayed.

Hey,

can you please tell me something about your JIRA Version? I will check the problem.

Thank you

Cheers

Benjamin

This widget could not be displayed.

Naturally laugh

Version: 6.3.10

BuildNumber: 6340

Build Revision: 7ea293a326075bc6246dab7cde6fd551142a8e43

Java_Version 1.8.0_11 From Oracle

 

Br

 Rasmus Voss

This widget could not be displayed.

Hey,

i see the problem. I created an issue for that. We will release a new version in time.

https://decadis.atlassian.net/browse/SUM-27

Cheers

Benjamin

This widget could not be displayed.

Hey,

we released a new version 1.0.3. It was a bad problem with the PluginLicenseManager.

Sorry

Cheers

Benjamin

This widget could not be displayed.

It is indeed working now, thank you

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