I can't activate license

Hello,

I have used trial version of Gliffy few years ago (version 3.x.x). Now I have purchased a license (SEN-2786209) and update a plugin to v5.0.4. When I tried to copy-paste a license key, I have got an error Unable to parse the license key. . And this plugin is still have a state "Trial period is expired". I have double check the clipboard and tried to paste it few times. How can I resolve this problem?

But I have unsupported Confluence (my support period is ended few months ago). Is it possible, that this problem prohibit to update Gliffy plugin?

1 answer

1 accepted

Accepted Answer
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Your confluence license should not interfere with the plugin licence!

Try uninstalling the old 3.x.x version (if not already done), stop the server and clear the plugin cache (see https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) and try to install the plugin again...

Hmm... I made:

1. Uninstall Gliffy

2. Stop Confluence

3. Clear cache

4. Start Confluence

5. Try to install Gliffy again (both ways: UPM and download gliffy-confluence-plugin-5.4.4.obr and install. Both cases I have got an error during installation:

Exception in thread "Spring executor 62" org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagramDraftManager' defined in URL [bundle://132.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 3 of type [com.gliffy.plugin.confluence.transform.TransformerServiceManager]: : Error creating bean with name 'transformerServiceManager' defined in URL [bundle://132.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.gliffy.plugin.confluence.transform.TransformerServiceManager]: Constructor threw exception; nested exception is java.lang.IllegalStateException: Invalid BundleContext.; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'transformerServiceManager' defined in URL [bundle://132.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.gliffy.plugin.confluence.transform.TransformerServiceManager]: Constructor threw exception; nested exception is java.lang.IllegalStateException: Invalid BundleContext.

at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:591)

...

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