I am looking into the Risk Register add-on. How does the licensing work?

[mounika.p]

Hi Everyone,

We are planning to use the Risk Register add-on. My question is this Risk register would be used by a small team. Is it suggested to buy the licenses only for this small team or for the entire set of Jira cloud users?

Can anyone suggest.

[David Pinn]

Add-on licenses are commensurate with the number of Jira Core users. As add-on vendors we don't have any control over that; it is managed by the Marketplace licensing framework.

Atlassian has a post about it here: Licensing add-ons: Can I purchase an add-on for only subset of my users?

Although this may not be what you were hoping to read, I hope you will try out the add-on anyway. If you decide not to purchase, at least you will have the benefit of seeing our solution to risk management in Jira.

Best regards,
David Pinn
ProjectBalm

[Nic Brough -Adaptavist-]

It's not quite "Jira Core users".  It's the number of users for the largest of the three applications (although you may only have one)

If, for example, you have

• 25 Core users
• 100 Software users
• 3 Service Desk agents

Your add-ons will have to be licenced for 100 users, as that's the largest application.