How can I fix the following error on my Dashboard after configuration of
OtrsServiceException getting the tickets for name:, queues: , responsible: false
[OtrsServiceException: Exception in 'lookupUserIDForName' function Nested exception: [SOAPExceptionImpl: com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found]]
The error you are getting is down to
So, check your settings for the connection are right, check your network, and then talk to your OTRS admins
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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