How can I fix the following error on my Dashboard after configuration of
OtrsServiceException getting the tickets for name:, queues: , responsible: false
[OtrsServiceException: Exception in 'lookupUserIDForName' function Nested exception: [SOAPExceptionImpl: com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found]]
The error you are getting is down to
So, check your settings for the connection are right, check your network, and then talk to your OTRS admins
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