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How to stop user from entering time against closed ticket?

Praveen Mohanan
Praveen Mohanan June 2, 2017

Hi....All,

    In the prior version of Tempo, we were able to filter out  closed/released tickets from the tempo, so that developers do not enter time against it. After the upgrade to the new version, this option seems to be missing.

Is there a way to fix it?

 

Regards,

 

Praveen

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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April 8, 2023

Hi @Praveen Mohanan 

Have you seen the tempo documentation about configuring the options? This documentationhttps://tempo-io.atlassian.net/wiki/spaces/THC/pages/292978789/Configuring+Logging+Time+Options+-+Tempo+Server serves for tempo 9.x - 15x. 

If your version doesn't fall into the above period, then try to add the workflow property on your closed status "jira.permission.work.denied"

You can read more here https://confluence.atlassian.com/adminjiracloud/workflow-properties-776636709.html

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