How to set up a condition in Automation Lite

[Victor Aguiar]

In JSD, we have created a Request Type for New Staff System Configuration. We created a custom field for this Request Type called Licenses, which is presented to the customer with a multi-choice checkbox for different licenses that are needed for the new employee. When this RT is submitted through the portal, we want to automatically send notification to our licensing manager containing the contents of that custom field.

We installed Automation Lite to achieve this, but I can't find how to configure the condition I want. I've looked for a reference and tried several different syntaxes. Screenshots show what i'm trying to compare and the resulting error in the audit log. Anybody know what I'm missing?

[Nick Menere · Accepted solution]

Hi Victor,

The first value is incorrect though I can see what you are trying to do.

For this condition, you are most probably better off using a JQL condition. Simply use: "Request Type" = "Staff IT Configuration (TAR)"

For the contents of the email you will the following:

{{#issue.Licenses}}{{value}}{{^last}}, {{/}}{{/}}

That will print out a comma separated list of licenses.

Hope that helps.

Cheers,

Nick

[Victor Aguiar]

That did it! Thank you!