Hey guys -
I'm currently travelling on business and a long time ago we decided to filter out all out of office messages in JEMH, but the issue is that if you are following a pure Jira workflow you get no notification of the fact that someone is out of the office.
As we are using both Scriptrunner and JEMH do you think there is some way to reassign issues that get assigned to someone with an out of office set, but consume the message so it doesn't create thousands of updates in the comment history?
Ideally I'd want to get JEMH to execute a scriptrunner script or maybe do it itself, but populate a field when the assignee has an out of office set.
It's a complicated problem, but I'd imagine it's not unique to us - as many of our support engineers are on the road but peridically on sites where they have no JIRA access I think it's becoming more of an issue.
What do you guys do about it?
This is not a solution using Scriptrunner (not sure if ScriptRunner supports it), but there's an add-on to add comments and reassign issues when someone is out of the office:
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