How to find all issues assigned to a role?

According to the documentation I should be able to find all issues associated to a user in role "Testers" with this JQL:

"Assignees (By Roles)" = assignedRole("Testers")

In fact, it returns all tickets the "currentUser" is assigned to the role "Testers", which is identically to the JQL

"Assignees (By Roles)" = assignedRole("Testers", "currentuser@example.com")

 

I may use

"Assignees (By Roles)" = assignedRole("Testers", "anotherone@example.com")

to find tickets associated to "anotherone", but currently it seems to be impossible to get a list of all tickets with Testers assigned.

In this question you acknowledged this behavior, but I'm affraid it breaks an important feature.

 

And, by the way, even more important, how do we find all tickets with unassigned roles, e.g. all tickets in a specific release with no Tester assigned?

"Assignees (By Roles)" !=  assignedRole("Testers")

will return every possible combination - no role assigned,  some roles assigned, all roles assigned, tickets from projects without estimation scheme...

 

Thanks in advance!

Regards,

Michael

1 answer

This widget could not be displayed.

Hi Michael,

To find all the tickets with no user assigned to a specific role, you can use:

"Assignees (By Roles)" =  assignedRole("Testers", "NULL")

 And to find the tickets where any user is assigned to the role, that is the role has no null user, you can use following:

"Assignees (By Roles)" !=  assignedRole("Testers", "NULL")

 Let me know if this is helpful.

Thanks,

Abhinav.

Hi Abhinav,

many thanks for your reply.

Unfortunately, the queries do not work as expected :-/ 

The first one returns a lot of tickets with a user assigned, as well as a lot of tickets without an assignment.

The second query that should find tickets with any user assigned, returns no ticket at all.

Thanks a lot,

Michael

Hi Michael,

Have you recently re-indexed JIRA? Please take the latest update of the plugin and then reindex JIRA. Let us know how this goes, we can then go from there.

Thanks,

Abhinav.

Hi Abhinav,

 

I've updated to 1.9.0 and re-indexed. Same results...

 

We're on Jira 7.5.1.

 

Thanks a lot!

Michael

Thanks for the information Michael. We will test this for any possible bug and try to come up with a fix asap.

 

Regards,

Abhinav.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

733 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you