After adding trial version of Project monitor gadget on our JIRA server, the gadget spot on the JIRA Dashboard says :
This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard
I cannot find any way to contact someone to help with this.
The support request can be used only if you have already purchased the gadget.
No phone number available for assistance that I have seen.
Has anyone run into this issue withe any gadget, or know how to contact Atlanssian for GetConnected who owns this add-on? (https://marketplace.atlassian.com/plugins/com.getconnected.project-monitor/server/overview)
@Sandrine BOULANGER, GetConnected owns the addon you linked. They are the ones who will provide support for it. Here is a link to there support page on the marketplace:
You should be able to send them an email and explain what is going on. I'd also ask them to contact you by phone if necessary.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG