How to aggregate hours

This seems like a basic question but I have not been able to find a complete answer.  We have tickets within JIRA that time is logged against.  We then need the time rolled up or aggregated in a certain way.  For example, suppose there are 15 tickets within JIRA for a given project.  We typically set up some "parent" tickets with a Blocked-By relationship such that the 15 tickets are divided among 3 categories of Design, Implementation, and Testing.  We do this to make it faster to find the tickets within the system.  What we would like to do is have a way to roll up or aggregate the hours for the 7 tickets under Implementation into one place.  Or the 3 tickets for design or the 5 tickets for testing.  But there doesn't seem to be an easy way to do this.  We used to use Structure, which allowed for some type of roll up, but we had to stop using it for other reasons.  


So the simple question is how can we roll up hours to a parent, whether through a report or the usage of APIs and dumping it to MS Excel?

2 answers

This widget could not be displayed.

Hi Dirk

If you are sorting the tickets with a JIRA custom field you can include it in the XML export. It is possible to import the XML into excel and pivot the tables if desired. 

Configuring fields:

Tempo Servlet Manual:

Creating Excel reports from API export:

Pivoting tables in Excel:

I hope this was helpful. If you have any further questions please create a support issue within our support system so that we may further collaborate on this issue. This ensures faster response times.

Please follow the link:

Best regards,

Heiða Dóra

Tempo Team





This widget could not be displayed.


You can also use the Advanced Timesheet to create a filter and report on it.


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

717 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you