How to Automatically deactivate inactive JIRA users

[Utkarsh Agarwal]

How can i add Escalation service in script runner to perform this job daily as mentioned in the link:  https://www.adaptavist.com/doco/display/SFJ/Automatically+deactivate+inactive+JIRA+users

I mean what should be the contents for: 

JQL Query:

Userkey:

cron expression:

additional issue action:

[JamieA]

Escalation service takes a JQL function and does something for each issue.

The page you found there is wrong - it does not relate to escalation service. You can run it in the script console or as a service.

[Utkarsh Agarwal]

Well now the Page is updated. I don't think its because of my Query or is it?

Well I tried what is now mentioned to run the script as a service. But before i run the actual script I tried a basic one to deactivate user from a group.:

import com.atlassian.crowd.embedded.api.User
import com.atlassian.crowd.embedded.impl.ImmutableUser
import com.atlassian.jira.bc.user.UserService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.util.UserManager
import org.apache.log4j.Level
import org.apache.log4j.Logger

Logger log = log
log.setLevel(Level.INFO)

UserManager userManager = ComponentAccessor.getUserManager()
UserService userService = ComponentAccessor.getComponent(UserService.class)
User updateUser
UserService.UpdateUserValidationResult updateUserValidationResult

def errors = ''
ComponentAccessor.getUserUtil().getAllUsersInGroupNamesUnsorted(['jira-inactive-users']).each { user ->
updateUser = ImmutableUser.newUser(user).active(false).toUser()
updateUserValidationResult = userService.validateUpdateUser(updateUser)
if (updateUserValidationResult.isValid()) {
userService.updateUser(updateUserValidationResult)
} else {
errors += "Update of ${user.name} failed: ${updateUserValidationResult.getErrorCollection().getErrors().entrySet().join(',')}\n"
}
}
return errors
log.info "${report}"

It seems that the service is not running the above code. I have created xyz.groovy file for above code and placed it under jira_home/scripts directory. No logs can be seen in atlassian-jira.log files either.

Can you help me out here?

[Utkarsh Agarwal]

Sorry wrong code. Please refer below:

import com.atlassian.crowd.embedded.api.User
import com.atlassian.crowd.embedded.impl.ImmutableUser
import com.atlassian.jira.bc.user.UserService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.util.UserManager
import org.apache.log4j.Level
import org.apache.log4j.Logger

Logger log = log
log.setLevel(Level.INFO)

UserManager userManager = ComponentAccessor.getUserManager()
UserService userService = ComponentAccessor.getComponent(UserService.class)
User updateUser
UserService.UpdateUserValidationResult updateUserValidationResult

def errors = ''
def report = ''

ComponentAccessor.getUserUtil().getAllUsersInGroupNamesUnsorted(['jira-inactive-users']).each { user ->
updateUser = ImmutableUser.newUser(user).active(false).toUser()
updateUserValidationResult = userService.validateUpdateUser(updateUser)
report += "${user.name},"
if (updateUserValidationResult.isValid()) {
userService.updateUser(updateUserValidationResult)
} else {
errors += "Update of ${user.name} failed: ${updateUserValidationResult.getErrorCollection().getErrors().entrySet().join(',')}\n"
}
}
log.info "${report}"
return errors

[JamieA]

> Well now the Page is updated

What page?

Refer to your code for what?

[Utkarsh Agarwal]

Following Page: https://www.adaptavist.com/doco/display/SFJ/Automatically+deactivate+inactive+JIRA+users

>Refer to your code for what?

It seems that the service is not running the above code. I have created xyz.groovy file for above code and placed it under jira_home/scripts/ directory. No logs can be seen in atlassian-jira.log files either.

Can you help me out here?

[JamieA]

Did you set up a service for it? Did you read the link I posted: https://scriptrunner.adaptavist.com/latest/jira/services.html