How do I stop Jira Cloud app from direct messaging me in Slack?

I must have inadvertently set up the Jira Cloud app to direct message me on every update to every ticket in my project, because it is constantly notifying me.  My team has the app set up to notify a channel (which is mutable) but the app seems to be updating me through direct message (which I cannot mute).  I cannot figure out how to turn this off through configuration.

1 answer

  • Type /jira in your direct message to Jira
  • Click on "Manage subscription"
  • At the bottom of the newly opened page, you should see a table mentioning the channel @{your username}. Delete that.

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