I have a rule that automatically generates a subtask when an issue is transitioned to a given status. However, I have a matrix of assignees that this given subtask should be assigned to given a property of the parent status. For example, if the original issue has a field "Responsible Department" set to "IT", then assign the generated subtask to Person A, or if "Responsible Department" is set to "HR", then the subtask should be assigned to Person B. Is this possible?
As a test case for a single flow, my rule JQL looking at the status and the IT department field passes, the subtask is created, but the AND "Assign issue to" clause doesn't seem to set the assignee of the subtask to my specified user.
I'm thinking of adding the ability to map values to the values which would make this pretty trivial. In the mean time you will need to do the following:
It should look roughly like this:
You can check the value of the parent a few ways but the one i used is the quickest.
Let us know how you go.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG