How do I copy attachments when cloning an issue?

When automatically cloning an issue the attachments from the original issue do not get copied to the cloned issue.

Is there a way to configure this functionality?

2 answers

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Nick Menere Community Champion Feb 08, 2017

Hi Kristin,

Unfortunately attachments aren't yet supported in the Clone Issue action. I have raised an issue to track this - https://codebarrel.atlassian.net/browse/AUT-162

We are currently working on some high priority items so we wont get to for a little bit but you aren't the first person to ask for it so we will try to get to soon.

 

Cheers,

Nick

Co-founder at Code Barrel

Any progress on this?

Nick Menere Community Champion Nov 06, 2017

Hi Jordan,

Unfortunately this hasn't reached the top of the priority list yet.

Cheers,

Nick

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Is there any update on this?

Nick Menere Community Champion May 15, 2018

Hi Kristin,

 

Unfortunately we haven't gotten to this yet. Though having recently implemented IF/ELSE support, added a bunch of Software Support and improved smart fields, this is now our most popular issue.

 

While I can't make any promises on delivery this issue is definitely front of mind.

 

I'll update this post once we implement it.

 

Cheers,

Nick

Hi Nick,

Do you have any update on this one?

Cheers,

Pieter

Nick Menere Community Champion Tuesday

Hi Pieter,

 

This is now available in Server (but not Cloud).

To do this, add the Attachment field and select copy from issue:Screen Shot 2018-09-19 at 1.13.02 pm.png

In terms of Cloud, this is still on our radar but it is a LOT more complicated.

Hope that helps.

 

Cheers,
Nick

Unfortunately we are using the Cloud version. Is there anything I can do to help get more attention for this issue? 

Best Regards,

Pieter

Nick Menere Community Champion Thursday

Hi Pieter,

I've linked this post to that issue and that helps us understand the demand for feature requests (we count the links).

Unfortunately we can't give any guarantees when this will get done.

 

Cheers,

Nick 

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