I have issues in multiple projects that are linked by a custom URL field which will contain an identical URL.
I'd like to automatically add a comment to linked issues in Project 1 when an issue from Project 2 is Resolved. I'd also like the comment to include a link back to the Project 2 issue and the summary of that issue.
Can someone confirm this will be possible with Automation Plugin and if possible offer some guidance to get me started?
Looks like you could achieve "comment replication" using Script Runner plugin. Please see
I hope you are well.
Could I please ask for some further info on your question so that we can look to provide you with the correct solution.
Hope you've been well also!
The URL field always contains the TinyURL from a Confluence page that is related to issues in both projects. An example: https://thedock.camerican.com/x/MgCyBQ
FYI - I opened a ServiceDesk ticket for this also with Jaime. Don't want you to duplicate any efforts!
It's slightly more hassle than it should be because JQL does not support exact text matching.
There are a couple of things you need to configure in the script, see the comments in the code.
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