How do I bulk export JIRA issues including work log information?

I want to be able to extract work log information for time tracking/billing purposes. I am currently using the REST and SOAP Apis combined (because I cannot get all the data I need using just one) to get the data out - and I am finding the performance slow - 300 issues including their work log in around 6 minutes. I would like to be able to pull out records for several teams for several weeks (or even months) - which at the moment does not seem feasible using this approach. I am currently using JIRA v4.4.5.

I have looked at using JIRA Reports and Issue filters but they seem to be at the granularity of 'issue' not 'work log entry' - is that correct?

I have also looked at running Tempo but it does not appear to run on JIRA v 4.4.5 - it will not let me install the plugin - is this a known issue?

1 answer

Hi Alex,

You need Tempo version 6.5.1.3 for JIRA 4.4.5 (http://www.tempoplugin.com/latest-releases/). You can download that version from the Marketplace: Download. Included is a 30 day free trial.

Tempo offers a Servlet API to get worklogs, and you can include Issue details. Please see our documentation: https://tempoplugin.jira.com/wiki/display/TEMPO/Tempo+Servlet+Manual

Hope this helps!

Cheers,

Benedikt Bjarni Bogason

Tempo Team

I'm trying to automate the worklog out put and am writing a program to get the companies worklogs for a week. Problem is that the url that I can use manually to get the xml or excel file returns a "server error 500" from c#. This is the code

webClient.DownloadFile(@"https://mycompany.com/plugins/servlet/tempo-getWorklog/?date etc etc
works fine manually but this line gives the error. 
I'm thinking its a security issue - does anyone know a way around this?

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