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How can a Screenshot be taken of the page the user is reporting the feedback?

Is there anyway to add a screenshot feature to the jira issue collector plugin so when the client / user creates the issue the screenshot is part of the issue when its added to Jira or is this funtion already there and I just missed reading about it?

4 answers

I'm looking for same solution, so far with no luck. I found quite cool plugin alternative to Jira Capture, called Screensnipe, but it does not work in issue collector. All that Atlassian team say is that "they do not plan that functionality" which is damn ridicculous. Is this a problem? If regulard Jira users can attach screenshot, then why can't others do (or even jira users!) using issue collector? Why is it so big deal? We could even buy Jira Capture if it only supported this feature. Annoying part is that the only explanation Atlassian has for this is "we want to keep issue collector simple" - well, how on earth taking screenshot, saving it with graphic software, and uploading as a file is simplier to end user...

Hi Shawn,

In JIRA out of the box you have this screenshot functionality. Additional to this, you can extend it using the plugin called JIRA Capture, which will give the functionalities described in this page.

Cheers

Thank youfor the reply but I think I may not have been discriptive enough when I asked the question regarding the Jira issues collector plugin https://marketplace.atlassian.com/plugins/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin Do you know how to tie in the capture with the issue collertor?

Has there been any further progress with this? It's still a major requirement that clients can Screenshot and Copy/Paste within the JIRA Collector Form whilst open. Rather than Screenshot, Save, Open Collector, Browser, Select.

See the existing issue JRASERVER-60815, and vote for it!

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