My team uses a custom field timer with issues to make sure that we acknowledge them on time (called SLAs). I have created a custom filter to find all "bad" SLAs (issues that we have not acknowledged on time) for the past month. However, I need to be able to compare that number with the number of "good" SLAs (issues we HAVE acknowledged on time).
Preferably, I would like to be able to combine these two filters into a pie chart of total issues received in a month, broken down into which issues we acknowledged on time, and which issues we did not ackowledge on time.
I am familiar with the "filter IN" method, but this seems to just combine filters without having any way to differentiate which issues are from which filter.
Can you please help me with this?
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs